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Frequently Asked Questions

Login

Have you read the guide on how to login?

I AM UNABLE TO LOGIN?

Answer: Always login to the Application Portal the same way as the first time you used the system:

  • If you logged in using a login from a Danish university, click 'Log in', and choose your university on the WAYF-list.
  • If you created a user, click 'Log in as self-registered user'
  • If you logged in using NemID, click 'Log in with NemID'

I CREATED A USER, BUT CANNOT REMEMBER MY PASSWORD

Answer: On the login page, you have the option to reset your password by clicking “Forgot password?”. A new password will be sent to your private email.

I NEVER RECEIVED THE ACTIVATION LINK

Answer: Did you check your spam-filter? If you still cannot find the email with the activation link, then try to login via "Login as self-registered user" and request a new password. If you experience an error, please take a screenshot, and contact studyit@aau.dk

USERS WITH GERMAN EMAIL PROVIDERS

Answer: Unfortunately, applicants using German email providers ending in ".de" are experiencing problems receiving the activation link from the Application Portal. It seems the email provider blocks the email. We recommend that you set up a new user using a different email provider (we recommend Gmail or Hotmail).

THE ACTIVATION LINK HAS EXPIRED

Answer: Have you tried opening the link in a different browser? If you are still told that the link expired, then try to login via "Login as self-registered user" and request a new password. If you experience an error, please take a screenshot, and contact studyit@aau.dk

How to create an application

I AM HAVING PROBLEMS WITH THE STEP "COLLECTION OF DATA"?

Answer: This step is only relevant if you are currently/have been studying in Denmark at one of the institutions listed here. If you are a new student in Denmark simply click “Next” to continue with the application process. 

PLEASE NOTE THAT AALBORG UNIVERSITY IS PER DEFAULT MARKED OFF

To start collecting data, click “Request information” - the status of the collection will change to “Retrieving data”. Please note that the status does not change automatically. You need to navigate to the next step in the application process and then go back to “Collection of data”. When the status changes to a date and a time, you have successfully collected data, and you exam results will be available as a PDF under “Requirements and prerequisites”.

HAS AALBORG UNIVERSITY RECEIVED MY APPLICATION?

Answer: In the tab "See status of applications", you can see the status of your application. If the status is "received", we have received your application. You also receive a letter of receipt, which you can find under the tab "Messages".

I WON'T COMPLETE MY BACHELOR’S DEGREE BEFORE THE DEADLINE. WHAT SHOULD I DO?

Answer: If you haven't completed your bachelor degree at the time of applying, please upload your preliminary transcript in the application portal. Please make sure that the expected completion date is clearly stated.

I WISH TO APPLY FOR MORE THAN ONE PROGRAMME - SHOULD I PAY THE APPLICATION FEE AGAIN?

Only relevant for non-EU applicants

Answer: You only need to pay the application fee once, which will allow you to apply for a maximum of three programmes at Aalborg University. Remember to upload the receipt of payment to each application.

Documentation

WHEN POSSIBLE, PLEASE UPLOAD YOUR DOCUMENT IN PDF-FORMAT

  • Please collect your exam results in one single PDF.
  • Make sure that documents are easy to read, and that all text is horizontal.
  • Please note that it is not possible to insert links.
  • The maximum allowed file size is 10MB

WHAT SHOULD I UPLOAD?

Answer: Please read about the admission requirements -  or find your desired programme here, and read more under "Application & requirements"

You only need to upload additional documentation such as motivational letter and resume/CV if this is clearly mentioned as part of the admission requirements. This can be uploaded in the application portal in the section starting "If you need to fulfil specific admission requirements..."

Prioritising applications

HOW DO I PRIORITISE APPLICATIONS?

Answer: Prioritising applications is very easy. Each time you create and submit a new application, you will be asked to prioritise your applications.

HOW DO I PRIORITISE MY APPLICATIONS TO DIFFERENT UNIVERSITIES?

Answer: It is not possible to prioritise among different universities. For instance, it is not possible to choose Aalborg University as your first priority, and Copenhagen University as your second priority. Please note that this means that you may be offered admission to more than one university. In that case you should of course only accept the admission at the institution where you wish to study. Remember to cancel your applications at the institutions where you do not wish to accept the offer of enrolment.

HOW MANY APPLICATIONS CAN I SEND?

Answer: At Aalborg University a maximum of 3 applications are accepted.

Application deadlines

WHEN IS THE APPLICATION DEADLINE?

Answer:  For the September 2017 intake, the deadline is 1 April 2017. For February 2018 intake, the deadline is 15 October 2017. It is not possible to apply after the deadline. However, if vacant places occur they are announced here and you can apply for a vacant place in a second application round then.

WHEN WILL I KNOW IF I HAVE BEEN ADMITTED?

Answer: If you applied within the deadline, you will receive an answer no later than 15 June at the latest (if you applied for September intake), and 28 November at the latest (if you applied for February intake). 

HOW DO I RECEIVE INFORMATION ON MY APPLICATION?

Answer: Whenever new information regarding your application(s) is available, you will be notified via an email sent to the email address you used to create your user. You will be prompted to login to the system, and view any new messages under the tab "Messages". All messages and documents - including your enrolment letter - will be sent to you via the application portal.

Uploading documentation after receiving a message from a case worker

I RECEIVED A MESSAGE REQUESTING ME TO UPLOAD FURTHER DOCUMENTATION -  HOW DO I DO THAT?

Answer: Start by reading the message (go to the tab "Messages") to know exactly which document(s) are requested of you. In the tab "See status of applications", you have the option to "edit application" in the far right column (called "Action"). You will now be taken to the application process with the different steps. Go to the step "Requirements and prerequisites", where you will find one or more sections highlighted in yellow/orange - this is where you have to upload the required documentation. Please note that more than one section may be highlighted in yellow/orange; You need to upload documentation to each section. Once you have done so, continue the application process, and submit your application.

I DON'T KNOW WHICH DOCUMENTATION TO UPLOAD?

Answer: Please go to the tab "Messages" to read the message sent to you. It will specifiy which document is required of you.

Admission to a progamme with available study places

WHEN CAN I APPLY FOR ADMISSION TO A PROGRAMME WITH AVAILABLE STUDENT PLACES?

Answer: We will open up for a second application round for those Master’s programmes that still have available student places after the application deadline. On our website you can see when the list of programmes with available seats will be announced, and when it will be possible to apply for them.

HOW DO I APPLY FOR ADMISSION TO A MASTER'S PROGRAMME WITH AVAILABLE STUDENT PLACES?

Answer: Apply digitally via the application portal. If you need help to login and to apply, please read the guides How to login and How to apply, found in the right-hand side of this site.

I CANNOT SUBMIT A NEW APPLICATION, BECAUSE I ALREADY APPLIED FOR THE SAME PROGRAMME PREVIOUSLY. WHAT SHOULD I DO?

Answer: Please send an email to studyit@aau.dk and explain your situation.

WHEN WILL I KNOW IF I HAVE BEEN ADMITTED?

Answer: Admission to programmes with vacant student places takes place continuously, meaning that there is no specific date when you can expect an answer. 

IF I AM OFFERED ADMISSION, HOW MANY DAYS DO I HAVE TO ACCEPT THE OFFER?

Answer: It is very important that you accept the offer of admission, before the deadline outlined in the Letter of Admission or Letter of Conditional Admission you have received. If you do not accept your offer within the deadline, the offer will be withdrawn and your answer will be automatically set to “not accepted”. Please note that if the offer has been withdrawn and your status in the application portal says “not accepted” it is not possible to get back an offer. Make sure to check your messages in the application portal frequently.

Accept an offer of enrolment in time

WHEN DO I NEED TO ACCEPT THE OFFER OF ADMISSION?

Answer: It is very important that you accept the offer of admission, before the deadline outlined in the Letter of Admission or Letter of Conditional Admission you have received. If you do not accept your offer within the deadline, the offer will be withdrawn and your answer will be automatically set to “not accepted”. Please note that if the offer has been withdrawn and your status in the application portal says “not accepted” it is not possible to get back an offer. Make sure to check your messages in the application portal frequently.

WHERE DO I ACCEPT THE OFFER OF ADMISSION?

Answer: You have to accept the offer of admission in the Application Portal under the tab "See status of applications" and under the column "Action".

HOW DO I KNOW IF I ACCEPTED THE OFFER?

Answer: We have registered that you have accepted the student place/offer of admission when the status of your application (the tab "View status of applications") is either “Final, Admitted” or “Conditional Enrolment, Conditional Enrolment”. You will not receive a letter of confirmation.

WHAT SHOULD I DO IF I CHANGE MY MIND, AND WANT TO WITHDRAW MY ADMISSION?

Answer: Please send an email to studyit@aau.dk

Can I apply for a scholarship?

You cannot apply for a scholarship at Aalborg University, but we offer a limited number of Tuition Waivers for non-EU/EEA students each year. The students who will receive the Tuition Waiver are selected automatically among all non-EU applicants to Master's programmes. According to Danish law, the Tuition Waiver can only be awarded to the academically best qualified applicant(s) for a given programme. Therefore, all applications from non-EU citizens for Master's programmes are evaluated automatically for the Tuition Waiver.

Read more about tuition waivers

Guides

Download guides to the application portal:

How to Login

 

How to Apply

 

TEchnical SUPPORT

If you still need help, you are welcome to contact our support unit via mail: studyit@aau.dk  or telephone: +45 9940 9720