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Sustainable Design, MSc in Engineering

Innovation Services Designer, Facilitator and Global Eco-champion at the Dock, Accenture´s Global Centre for Innovation in Dublin

Innovation Services Designer, Facilitator and Global Eco-champion at the Dock, Accenture´s Global Centre for Innovation in Dublin

Giulia Cappelletti graduated from the Master’s programme in Sustainable Design in 2016. Today she is working in Dublin as an innovation services designer and facilitator at The Dock, Accenture’s Global Centre for Innovation and as a Global Eco-Champion across 120 countries. During the Master’s programme, Giulia completed an exchange programme of six months at the Aalto University in Helsinki, Finland, which she highly recommends: “I can really recommend doing an exchange programme. The opportunity to be able to choose the courses and work in collaboration with real clients was hugely beneficial and I had many positive achievements.”

Why did you choose to study  Sustainable Design?    

"I chose to study Sustainable Design because I think that nowadays the job of a designer has changed towards a more social, economic and political role that takes responsibility for the services and products created. This master is an interesting combination between project management, engineering, social sciences and design thinking that enables me to understand and tackle complex challenges." 


Giulia leading a visit to The Dock.

How did you experience your study time at Aalborg University?  

"Initially it was very challenging to get used to a study programme based on problem-based learning (PBL) considering the fact that I came from a different education system. However, the support of both teachers and student peers was exceptional and it really helped me during my studies. The Master also gave me the opportunity to work in teams and create new international meaningful friendships." 

 Giulia Cappelletti 
Workshop Designer at The Dock, Accenture’s Global Centre for Innovation 
Year of graduating:  2016 
Age:  26 
Residence: Dublin, Ireland 

Did you go abroad?

"Yes I completed an exchange programme of six months at the Aalto University in Helsinki, Finland. I can really recommend doing an exchange. The opportunity to be able to choose the courses and work in collaboration with real clients was hugely beneficial and I had many positive achievements. For example; I worked with the Federal Prison of Finland to develop a prototype that prisoners could build in their internal workshops and sell to the wider audience. The project has been lined up for production and has been awarded by the Dubai Design Week and Plootu Fennica Award." 


Giulia facilitating workshop 'The Power of Design' with local school.

How did you get your first job?  

"After I graduated in June 2016, I started to look for a job in Dublin where I was previously living and also conducting my Master thesis project. I saw the ad for the job and thought straight away that this was my dream job."


Maker space at The Dock.

What is your current job situation and what does it imply?  

"I work as an innovation services designer and facilitator at The Dock, Accenture’s Global Centre for Innovation. The Dock is a multidisciplinary research and incubation hub operating across all stages of the innovation spectrum working with the future real-time. My job implies working with clients and internal Accenture teams to develop and co-create agendas for immersive and provocative innovation experience, workshop events, design sprints to suit a client’s needs and see their ideas brought to life and prototyped live. I also work as a Global Eco-Champion, owning and executing our global eco-engagement strategy to increase awareness of Accenture's commitment to the environment globally." 


The Dock Accenture's in DublinThe Dock, Accenture's Global Centre for Innovation in Dublin.

What skills from your education can you use in your present job?  

"I feel that the Master has provided me with a great base for my present job in many aspects. The experience gained in the academic courses on participatory methods and facilitation skills enriched my ability in staging the social environment. I believe that design thinking is an inclusive process. When I design innovation experiences, I need to make sure that everybody is heard and then we can learn from each other.  

Furthermore, because of my academic career, I have extensively worked and interacted with different kinds of people from all over the world with different backgrounds, contaminated by diverse mind-sets. This makes me comfortable when working with my colleagues and dealing with clients." 

If you need to highlight a project you have been involved in, which one should it be?   

"My Master thesis was focusing on implementing the system for women seeking an abortion in the Republic of Ireland. The country has one of the most restrictive abortion legislations in the world. It has been strongly criticised by several international human rights bodies, but still women keep travelling to access abortion services.  

The overall aim of the project was to explore the impact of legislation on women and create a new solution to assist their experience. As a result, ‘Abortion Talk’ is an online forum that allows women to share their stories, seek advices and connect with others who have gone through a similar experience. The solution was co-created together with local associations and especially women who experience this journey. The choice of this research topic has represented a deep challenge for me because of the controversial and polarised debate that abortion arises in the Irish context and the application of design thinking to this societal issue. The whole project was an intense learning experience that allowed me to deep dive in a modern complex issue."