Frequently asked questions
You are exempted from taking an English test, if you hold an English taught qualifying upper secondary school diploma, Bachelor’s degree or Master’s degree from USA, Canada, Australia, New Zealand, UK or Ireland (minimum two years of the bachelor or master must have taken place in one of the mentioned countries).
You are not exempted from taking an English test, if you hold an English taught Bachelor’s degree from any other country.
If you hold a Bachelor’s degree from a Danish educational institution, and you took one of the mentioned tests less than two years before your bachelor admission with a score that meets our minimum requirements, it may be possible for you to be exempted from taking a new English test even if your test certificate is more than 2 years old. Please send us an email explaining your situation to hear more.
Have you read our guide on how to login?
I am unable to login
Answer: Always login to the Application Portal the same way as the first time you used the system:
- If you logged in using a login from a Danish university, click 'Log in', and choose your university on the WAYF-list.
- If you created a user, click 'Log in as self-registered user'
- If you logged in using NemID, click 'Log in with NemID'
I created a user, but cannot remember my password
Answer: On the login page, you have the option to reset your password by clicking “Forgot password?”. A new password will be sent to your private email.
I never received the activation link
Answer: Did you check your spam-filter? If you still cannot find the email with the activation link, then try to login via "Login as self-registered user" and request a new password. If you experience an error, please take a screenshot, and contact support@its.aau.dk
Users with German email providers
Answer: Unfortunately, applicants using German email providers ending in ".de" are experiencing problems receiving the activation link from the Application Portal. It seems the email provider blocks the email. We recommend that you set up a new user using a different email provider (we recommend Gmail or Hotmail).
The activation link has expired
Answer: Have you tried opening the link in a different browser? If you are still told that the link expired, then try to login via "Login as self-registered user" and request a new password. If you experience an error, please take a screenshot, and contact support@its.aau.dk
I am having problems with the step "collection of data"?
Answer: This step is only relevant if you are currently/have been studying in Denmark at one of the institutions listed here. If you are a new student in Denmark simply click “Next” to continue with the application process.
Please note that Aalborg University is per default marked off
To start collecting data, click “Request information” - the status of the collection will change to “Retrieving data”. Please note that the status does not change automatically. You need to navigate to the next step in the application process and then go back to “Collection of data”. When the status changes to a date and a time, you have successfully collected data, and your exam results will be available as a PDF under “Requirements and prerequisites”.
Has Aalborg University received my application?
Answer: In the tab "See status of applications", you can see the status of your application. If the status is "received", we have received your application. You also receive a letter of receipt, which you can find under the tab "Messages".
I won't complete my bachelor’s degree before the deadline. What should I do?
Answer: If you haven't completed your bachelor degree at the time of applying, please upload your preliminary transcript in the application portal. Please make sure that the expected completion date is clearly stated.
I wish to apply for more than one programme - should I pay the application fee again?
Only relevant for non-EU applicants
Answer: You only need to pay the application fee once, which will allow you to apply for a maximum of three programmes at Aalborg University. Remember to upload the receipt of payment to each application.
When possible, please upload your document in PDF-format
- Please collect your exam results in one single PDF.
- Make sure that documents are easy to read, and that all text is horizontal.
- Please note that it is not possible to insert links.
- The maximum allowed file size is 10MB
What should I upload?
Answer: Please read about the documentation requirements. You can also find information on our websites regarding the specific programme. Please find relevant information about documentation "Application & requirements".
You only need to upload additional documentation such as motivational letter and resume/CV if this is clearly mentioned as part of the admission requirements. This can be uploaded in the application portal in the section starting "If you need to fulfil specific admission requirements..."
How do i prioritise applications?
Answer: Prioritising applications is very easy. Each time you create and submit a new application, you will be asked to prioritise your applications.
How do I prioritise my applications to different universities?
Answer: It is not possible to prioritise among different universities. For instance, it is not possible to choose Aalborg University as your first priority, and Copenhagen University as your second priority. Please note that this means that you may be offered admission to more than one university. Remember to update any institution if you wish to decline an already accepted offer of admission.
How many applications can I send?
Answer: At Aalborg University a maximum of 3 applications are accepted.
When is the application deadline?
Answer: For the September intake, the deadline is 1 March and the Application Portal opens primo/medio January. For the February intake, the deadline is 15 October and the Application Portal opens medio August. It is not possible to apply after the deadline. However, if available places occur they are announced on our website in 20 June for the September intake and 18 November for the February intake and you can apply for an available place in a second application round then.
When will I know if I have been admitted?
Answer: If you applied within the deadline, you will receive an answer no later than 10 June at the latest (if you applied for September intake), and 15 November at the latest (if you applied for February intake).
How do I receive information on my application?
Answer: Whenever new information regarding your application(s) is available, you will be notified via an email sent to the email address you used to create your user. You will be prompted to login to the system, and view any new messages under the tab "Messages". All messages and documents - including your enrolment letter - will be sent to you via the application portal.
I received a message requesting me to upload further documentation - how do I do that?
Answer: Start by reading the message (go to the tab "Messages") to know exactly which document(s) are requested of you. In the tab "See status of applications", you have the option to "edit application" in the far right column (called "Action"). You will now be taken to the application process with the different steps. Go to the step "Requirements and prerequisites", where you will find one or more sections highlighted in yellow/orange - this is where you have to upload the required documentation. Please note that more than one section may be highlighted in yellow/orange; You need to upload documentation to each section. Once you have done so, continue the application process, and submit your application.
I don't know which documentation to upload?
Answer: Please go to the tab "Messages" to read the message sent to you. It will specifiy which document is required of you.
When can I apply for admission to a programme with available student places?
Answer: We will open up for a second application round for those Master’s programmes that still have available student places after the application deadline. On our website you can see when the list of programmes with available seats will be announced, and when it will be possible to apply for them.
I cannot submit a new application, because I already applied for the same programme previously. What should I do?
Answer: Please send an email to masteradmission@aau.dk and explain your situation.
When will I know if I have been admitted?
Answer: Admission to programmes with vacant student places takes place continuously, meaning that there is no specific date when you can expect an answer.
If I am offered admission, how many days do I have to accept the offer?
Answer: It is very important that you accept the offer of admission, before the deadline outlined in the Letter of Admission or Letter of Conditional Admission you have received. If you do not accept your offer within the deadline, the offer will be withdrawn and your answer will be automatically set to “not accepted”. Please note that if the offer has been withdrawn and your status in the application portal says “not accepted” it is not possible to get back an offer. Make sure to check your messages in the application portal frequently.
When do I need to accept the offer of admission?
Answer: It is very important that you accept the offer of admission, before the deadline outlined in the Letter of Admission or Letter of Conditional Admission you have received. If you do not accept your offer within the deadline, the offer will be withdrawn and your answer will be automatically set to “not accepted”. Please note that if the offer has been withdrawn and your status in the application portal says “not accepted” it is not possible to get back an offer. Make sure to check your messages in the application portal frequently.
Where do I accept the offer of admission?
Answer: You have to accept the offer of admission in the Application Portal under the tab "See status of applications" and under the column "Action".
How do I know if I accepted the offer?
Answer: When you accept or decline your offer of admission you will receive a receipt in the Application Portal confirming your answer.
What should I do if I change my mind, and want to withdraw my admission?
Answer: Please send an email to masteradmission@aau.dk
Unfortunately it is not possible to apply for a scholarship from Aalborg University. All non-EU students who are admitted at Aalborg University will be considered for a scholarship and are notified directly before the semester begins.
Guides
Download guides to the application portal:
Technical support
If you still need help, you are welcome to contact our support unit via mail: support@its.aau.dk.
Please note that this email is only for IT support. If you have general questions, please contact masteradmission@aau.dk.